Returns & Exchanges for Ammunition
Buying online can be stressful, "what if I get the wrong caliber, will that mag fit my gun?" Well stress no more, at Ammunition Depot we accept non-firearm product returns for up to 7 days from delivery! Just contact our customer service department for an RMA (Return Merchandise Authorization), we can even help you ship the products back to us! As long as the items are in saleable condition (if they look like they could be on a store shelf you have nothing to worry about) we will issue a refund or credit (your choice) once the products are received, reviewed, and checked back into stock less a 20% restocking fee.
Have products that are a little damaged? Give us a try! Contact our customer service department and we will review photos of the items and give an estimate of any restocking fees, if any. Once we receive the products we can give you a final restocking fee (based on the condition of the items) and then issue a refund or credit.
Except in the case of damaged-in-transit or defective items, all refunds will be for the cost of the products only (not including shipping). Any items that are sealed such as spam cans, certain battle packs, and AmDep Go Bags cannot be returned once opened unless the items are defective.
What about manufacturing defects? While the manufacturers want you to take it up with them, we don’t! Talking to manufacturers is frustrating and I promise we are better at it than you are. If you have a problem with any items you have purchased from us, please, tell us and let us deal with it, you have better things to do!
Returns & Exchanges for Firearms
If a firearm that ships to your selected FFL is returned by the FFL to Ammunition Depot for any reason (i.e. Failed background check or firearm is not allowed in state or municipality) you will be subject to a 20% restocking fee.
Once a firearm is transfered from the FFL to the buyer, there are no returns allowed.
Shipping Restrictions for Firearms, Ammunition and Magazines
Ammunition Depot does not ship outside the continental United States.
The following additional restrictions apply:
We cannot ship ammunition to PO boxes.
All firearms ship on to FFL's.
AK/HI/P.R./V.I.: No ammo. Magazines ONLY.
CA: No Magazines Over 10 Rounds. No firearm sales.
CT: We require state issued pistol permit, long gun certificate, or ammunition certificate AND driver’s license faxed or scanned and emailed to us and on file BEFORE we can ship your ammunition order. No magazines over 10 rounds.
FL: State requires buyers of all firearms to be at least 21 years old.
IL: We can ship to companies in Cook County IL registered as a FFL. We will need a copy of their FFL on file. Please have it emailed to [email protected] or faxed to 561-431-3963. Order as you normally would, using your information for billing but make sure the shipping information is that of your registered FFL. All other areas in IL require FOID faxed or scanned and emailed to us and on file BEFORE we can ship ammunition.
MA: We can ship to companies in MA registered as a FFL. We will need a copy of their FFL on file. Please have it emailed to [email protected] or faxed to 561-431-3963. Order as you normally would, using your information for billing but make sure the shipping information is that of your registered FFL.
MD: No magazines over 10 rounds.
NJ: We require firearms/ammunition ID card faxed or scanned and emailed to us on file BEFORE we can ship your order. No magazines over 10 rounds.
NY: We can ship to companies in NY registered as a FFL. We will need a copy of their FFL on file. Please have it emailed to [email protected] or faxed to 561-431-3963. Order as you normally would, using your information for billing but make sure the shipping information is that of your registered FFL. No magazines over 10 rounds.
VT: No handgun magazines over 15 rounds. No long gun magazines over 10 rounds.
Washington DC: No shipping.
All orders receive email confirmation of shipment and are updated on the Order Status page.
As ammunition cannot be shipped via air freight we do not ship outside the Contiguous United States, or any area within the United States where we are prohibited by federal, state, or local law from shipping ammunition or other products.
Our website is open for ordering 24/7/365. Our phone hours are Monday through Friday 9:00 am Eastern to 5pm Eastern.
All ammunition must be shipped via ground shipping according to federal law. Ground shipping is guaranteed to be delivered within 14 days. It is normally less than five days, but can take up to 14 days. We reserve the right to use any shipping provider for these orders.
Once you submit your order to Our Store and it has been processed and shipped we can not change or cancel your order. Please make sure you want the item(s) before you submit the order. Any changes or cancellations after shipment will be subject to our return policy. Please see Terms and Conditions for further restrictions.
Ammunition Depot accepts the following payment options:
> American Express
Errors and Omissions
Ammunition Depot is not responsible for any typographical errors, pricing errors, omissions, inclusions or any other errors on our website. We do our best to not make mistakes, but if you find one please let us know. We reserve the right to change the website at any time.
This website, and its contents are the sole property of Ammunition Depot. Any unauthorized use or modification of any text, image, code, or content is strictly prohibited.